Course duration: 1 Day
- Introduction and background to sales in the moving industry
- The role of the customer
- The market, marketing and the marketing mix
- The importance of selling
- Effective communications
- The 3 P’s – planning, prep and presentation
- Managing your time
- Creating a good relationship
- Personal image
- Assertiveness
- The psychology of selling – attention, interest, desire, action
- Selling skills
- Practical exercises
- Follow up process and action planning
£396.75 + VAT
